Information we collect
To arrange and operate software access, we may collect your name, business name, email, phone number, billing and order details, account credentials, plan and usage records, support correspondence, and basic technical information needed for product operation and security.
How we use it
We use this information to provide and secure the Translation API and AI workspace, administer plan allowances, respond to support or refund requests, maintain billing records, and comply with applicable obligations.
Service providers and payment data
We share information with providers only as needed for hosting, communications, payment processing, and delivery, or when legally required. Payment credentials are handled by the payment provider; we do not intend to store full card credentials on this site.
Retention and security
We retain account, order, and support information for as long as reasonably needed for service operation, accounting, dispute resolution, or legal requirements. We use reasonable technical and organizational safeguards, although no internet service can guarantee absolute security.
Your choices
You may request access, correction, or deletion of personal information by emailing hello@zodiactech.net. We may need to retain some records where required for legitimate business or legal reasons.